Preferred Service Agreement

The Preferred Service Agreement, $15.00 per month

Priority service, a $47.50 service fee, 15% off all repairs and 5% off replacement equipment, plus complete inspections and routine maintenance.

Call 832-250-6191 Book a service call

Fifteen dollars a month moves you to the front of the line

The Preferred Service Agreement costs $15.00 per month or $180 per year. Twelve monthly payments of $15.00 land on the same $180, so the choice between them is only about how you would rather pay.

The first thing it buys is position. Crossway's own wording is "Priority service over non agreement clients. (Go to the front of the line)." In a Tomball heat wave, when every air conditioner in the county is asking for a technician on the same afternoon, that is the benefit members feel first.

The second is a known price to get a tech to the door: a $47.50 service fee during normal business hours, 7:30 am to 5 pm. You know it before you call.

What gets checked, lubricated and safety tested

The agreement is built around a complete inspection and routine maintenance of the heating and cooling system. The tech lubricates, adjusts and safety tests the specified equipment, and Crossway states that factory trained technicians perform all maintenance.

Crossway diagnoses with measurements rather than guesses: electrical draw on motors, airflow at the registers, and digital iManifold readings of pressures, superheat and subcooling at the outdoor unit. A maintenance visit is where wear tends to show up in those numbers before a part fails, which is the reduced wear and tear and fewer unexpected repairs the plan is built around.

You do not have to remember when. Members get automatic reminders, and the company contacts you when it is time for cooling and/or heating inspections.

What the discounts do to a repair bill, and what Crossway claims for the plan

Members get 15% off all repairs and 5% off replacement equipment. Both apply to work you are already having done, so there is nothing extra to claim or remember.

Crossway also states that regular service "can save you thousands of dollars over the long haul in energy costs. In fact, as much as 30% per year!" That is their own claim, not a guarantee for any one house. Maintenance does not change what a system is capable of, but it does keep it from drifting away from it.

Questions about how the plan fits your equipment go to the office at 832-250-6191, open 7:30 am to 5 pm, or through the contact page.

A technician's hands on a tablet showing iManifold readings: 166.79 psig at 58.8 degrees, 169.11 psig at 59.5 degrees, superheat 0.2, subcooling 0.1.

$15.00 a month or $180 a year. Texas license TACLB24665C.

The published terms

Six lines, no fine print to hunt for

Membership: $15.00 per month
Or, paid yearly: $180 per year
Service fee, 7:30 am to 5 pm: $47.50
Repairs: 15% off all repairs
Replacement equipment: 5% off replacement equipment
Scheduling: Priority service

Every benefit Crossway lists

At the visit

Complete inspection and routine maintenance, which prolongs the life of the equipment and can reduce energy costs.
Lubricate, adjust and safety test specified equipment.
Factory trained technicians perform all maintenance.

For the system

Maintain the peak efficiency of your heating and cooling system.
Reduce wear and tear on your equipment.
Extend the life of your heating and/or cooling system.
Reduce the likelihood of costly, unexpected repairs.

For the house and the calendar

Conserve energy and save every month, winter and summer, on your utility bills.
Improve the air quality inside your home.
Automatic reminders: we contact you when it is time for inspections, cooling and/or heating.
Priority service over non agreement clients. (Go to the front of the line)

Related services

Air conditioning Heating and furnaces Emergency repair Book a service call All services