Family-owned in Tomball
Over 20 years in Tomball, and a number beside every claim.
Crossway Mechanical is a family-owned air conditioning, heating and refrigeration company. Brian Wright is the owner, and the shop sits at 327 S. Persimmon St. Suite A, Tomball. Below is what we say about ourselves, with the figure that backs each line.
Office 7:30am-5pm · Emergency calls 24/7
The claims, and the figures
Each claim, with its figure beside it.
A company can say anything about itself. These are the six things we'd want you to check, and what each one comes to when you count it.
- Experience
- 20+ years
- Serving NW Greater Houston from Tomball. In the company's own words: “Our family is honored to have been serving the NW Greater Houston area for over 20 years.”
- A customer who stayed
- 15 years
- Kathy Hofmann, Google review: “I've used his services for 15 years now and am thrilled to recommend them.”
- Licensed
- TACLB24665C
- Texas air conditioning contractor license, lettered on the side of the vans lined up in the yard.
- Reviewed by strangers
- 4.9 of 5
- Google rating across 202 reviews.
- Straight on a diagnosis
- 2 techs
- Joseph Haggerty called for a second opinion on a 14 month old Amana. His review: “The numbers showed nothing wrong with my Amana.”
- Priced in the open
- $15 a month
- The Preferred Service Agreement: $180 per year, a $47.50 service fee during business hours, 15% off all repairs.
A second opinion, settled by readings
When two companies disagree, the readings decide.
Joseph Haggerty's Amana was 14 months old when another company told him the compressor was bad. He didn't book a second visit with them. He called Crossway for a second opinion, and the office scheduled it for two days later.
“Two techs arrived as scheduled and did a thorough evaluation.” Then the tablet came out. The photo beside this text is a real reading from an Amana 16 system on R410A: 166.79 psig at 58.8°F on one line, 169.11 psig at 59.5°F on the other, superheat 0.2, subcooling 0.1. A technician who reads those numbers can tell you what's wrong, and can also tell you when nothing is.
That habit runs through the rest of the work. We read the system before we recommend anything on air conditioning repair and tune-ups, and we put a flow hood to the register to measure what a duct run delivers before anyone talks about ductwork.
On the tablet
166.79 psig · 58.8°F
169.11 psig · 59.5°F
SH 0.2 · SC 0.1
R410A
From the shop and the attic
Hammered in the shop, sealed in the attic.
Brian, Ray, and one household
The names on the reviews.
Brian Wright owns the company, and customers name him. Ray works the office and the schedule, and customers name him too. Here is what they wrote, in their own words.
“We've flooded several times in the past and needed lots of A/C repairs and replacements, they have never failed me”
“most recently Brian's team replaced our furnaces and all of the ductwork which was a huge job and their craftsmanship and teamwork was remarkable”
15
years one household has called Brian's crew, through several floods and a move to higher ground.
16
people in uniform in the crew photo at the top of this page, next to two box trucks.
“I spoke with Ray and candidly told him we were seeking a second opinion. He scheduled us for 3/12.”
The Preferred Service Agreement
$15 a month, itemized.
Members get automatic reminders when cooling or heating inspections are due, and factory trained technicians perform the maintenance. The rest is arithmetic.
$15.00
per month, or $180 per year
$47.50
service fee, 7:30am to 5pm
15% off
all repairs
5% off
replacement equipment
Front
of the line over non-agreement clients
Call the office
Ask what the numbers say about your system.
The office answers 7:30am to 5pm. Emergency AC and heating calls run 24 hours, 7 days. We work on homes and light commercial buildings, and we service all brands, including equipment another company installed.
Also see the $15 plan, indoor air quality and commercial and refrigeration.